How We Protect Your Data
Encryption, access controls, and regular backups. Here is what we do behind the scenes.
Security Features
Multiple layers of protection to keep your data safe.
256-bit Encryption
All data is encrypted in transit using TLS 1.3 and at rest using AES-256 encryption.
AWS Hosting
Hosted on Amazon Web Services with SOC 2 compliance and 99.9% uptime SLA.
Secure Authentication
Industry-standard authentication with OAuth 2.0, secure password hashing using bcrypt.
Role-Based Access
Granular permissions ensure users only access what they need. Property managers see only assigned properties.
Automated Backups
Daily automated backups with point-in-time recovery. Your data is never lost.
Complete Audit Trail
Every action is logged for accountability. Know who did what and when.
Compliance & Certifications
We adhere to industry standards and regulations.
Your Data, Your Control
We believe your data belongs to you. Here's our commitment to your privacy:
- We never sell your data to third parties
- You can export all your data anytime
- You can delete your account and data completely
- Data is stored in secure AWS data centers
- Access to data is strictly controlled and audited
- Regular security assessments and penetration testing
Security Incident Response
Security FAQ
Where is my data stored?
Your data is stored on Amazon Web Services (AWS) servers. We use AWS Mumbai region (ap-south-1) to ensure low latency and compliance with Indian data localization requirements.
Who can access my data?
Only you and team members you explicitly authorize can access your data. Our engineering team has limited access for support purposes, and all access is logged and audited.
How do you handle security incidents?
We have a dedicated incident response process. Any security incidents are investigated immediately, affected users are notified within 72 hours, and we conduct post-incident reviews to prevent recurrence.
Can I enable two-factor authentication (2FA)?
Yes, 2FA is available for all accounts. We recommend enabling it for enhanced security. You can set it up in your account settings.
Is my payment information secure?
We never store your complete payment information. All payments are processed through Razorpay, which is PCI DSS Level 1 certified - the highest level of payment security.
Security Researchers
Found a vulnerability? We appreciate responsible disclosure.
Please report security issues to our security team. We take all reports seriously and will respond promptly.
Questions About Security?
Our team is happy to answer any security-related questions.