Question 1

What is Lessorio?

Accepted Answer

Lessorio helps Indian landlords manage properties, collect rent, track expenses, create agreements, and stay on top of GST and TDS — from one dashboard.

Question 2

How do I sign up?

Accepted Answer

Click "Get Started Free", enter your email or sign in with Google, verify your account, and you are in. Takes about two minutes.

Question 3

Is there a free trial?

Accepted Answer

Yes! We offer a 14-day free trial on the Basic plan. No credit card is required to start your trial.

Question 4

What devices can I use Lessorio on?

Accepted Answer

Lessorio is a web-based application that works on any device with a modern browser - desktop, laptop, tablet, or smartphone. The interface is fully responsive and optimized for all screen sizes.

Question 5

How long does setup take?

Accepted Answer

Basic setup takes about 15-30 minutes. You can add a property in 5 minutes, a tenant in 3 minutes, and create an agreement in about 10 minutes.

Question 6

Can I manage multiple properties?

Accepted Answer

Yes. Plan limits apply: Free (1 property), Basic (10), Professional (50), and Enterprise (custom).

Question 7

Does Lessorio support online rent collection?

Accepted Answer

Yes. Razorpay handles online rent via UPI, cards, net banking, and wallets. Tenants pay through a payment link.

Question 8

Can I generate rental agreements?

Accepted Answer

Yes. Lessorio includes agreement templates you can customize. Fill in tenant and property details and download a PDF.

Question 9

Can I import an existing lease with AI?

Accepted Answer

Yes. Upload a lease, licence, or rental agreement PDF. Lessorio extracts tenant details, rent, deposit, and important dates for you to review. Nothing is saved until you confirm. Professional plans include 100 analyses a year. Free and Basic include one trial.

Question 10

Can I bulk import properties and tenants?

Accepted Answer

Yes. On Properties and Tenants, download the Excel template, fill it in, and upload a CSV or Excel file (up to 20 at a time). You see which rows are ready, which have errors, and which are duplicates, then confirm. Rows that would exceed your plan are not imported.

Question 11

Does it calculate GST automatically?

Accepted Answer

Yes, for commercial properties with rent above the GST threshold (₹20L annual turnover), Lessorio automatically calculates 18% GST and generates GSTR-3B ready reports.

Question 12

Can I add a property manager?

Accepted Answer

Yes, in the Professional plan and above. You can add property managers, assign specific properties to them, set permissions, and track their performance and commissions.

Question 13

What reports can I generate?

Accepted Answer

You can generate various reports including rent collection reports, income statements, expense reports, GST reports, TDS reports, occupancy reports, outstanding dues reports, and more. All reports can be exported to PDF, Excel, or CSV.

Question 14

What are the pricing plans?

Accepted Answer

We offer four plans: Free (₹0, 1 property), Basic (₹500/month, 10 properties), Professional (₹1,000/month, 50 properties), and Enterprise (custom). Annual billing is ₹5,000/year (Basic) or ₹10,000/year (Professional).

Question 15

Can I change my plan?

Accepted Answer

Yes! You can upgrade your plan anytime and changes take effect immediately. Downgrades happen at the end of your current billing cycle.

Question 16

What payment methods do you accept?

Accepted Answer

We accept all major credit/debit cards, UPI, net banking, and popular wallets through Razorpay.

Question 17

Is there a refund policy?

Accepted Answer

Yes, we offer a 30-day money-back guarantee. If you're not satisfied within 30 days of your first payment, contact us for a full refund.

Question 18

Do you offer discounts for annual plans?

Accepted Answer

Annual plans are billed upfront at ₹5,000/year (Basic) or ₹10,000/year (Professional) — lower than paying month-to-month for a full year.

Question 19

Are there any hidden fees?

Accepted Answer

No hidden fees! The price you see is what you pay (plus 18% GST as per Indian tax laws). Payment gateway charges (2%) are only applicable when tenants pay online.

Question 20

Is my data secure?

Accepted Answer

Yes, security is our top priority. We use 256-bit AES encryption for data at rest and TLS 1.3 for data in transit. Our servers are hosted on AWS with SOC 2 compliance.

Question 21

Who can access my data?

Accepted Answer

Only you and any team members you explicitly authorize can access your data. Property managers only see the properties assigned to them. We never share your data with third parties.

Question 22

Do you share data with third parties?

Accepted Answer

No, we never sell or share your data. We only share minimal data with payment processors (Razorpay) when you enable online payments, and this is governed by strict agreements.

Question 23

Can I export my data?

Accepted Answer

Yes, you can export all your data anytime in Excel, CSV, or PDF format. We believe your data belongs to you.

Question 24

What happens to my data if I cancel?

Accepted Answer

If you cancel, your data is retained for 30 days in case you want to reactivate. After 30 days, all data is permanently deleted from our servers.

Question 25

What browsers are supported?

Accepted Answer

Lessorio works on all modern browsers including Chrome, Firefox, Safari, and Edge. We recommend using the latest version for the best experience.

Question 26

Is there a mobile app?

Accepted Answer

Lessorio works in mobile browsers today. Native iOS and Android apps are on the roadmap.

Question 27

Can I integrate with other tools?

Accepted Answer

Razorpay for payments and WhatsApp Business API for notifications are live. Google Calendar and additional integrations are planned. Professional plans include API access for custom work.

Question 28

What if I face technical issues?

Accepted Answer

Our support team is available Mon-Sat, 9 AM - 6 PM IST. Most issues are resolved within 24 hours. Contact us at support@lessorio.com.

Question 29

Is Lessorio compliant with Indian laws?

Accepted Answer

Yes, Lessorio is designed specifically for the Indian market and complies with GST, TDS, and rental property laws. However, we recommend consulting a CA for your specific tax situation.

Question 30

Can it generate GST invoices?

Accepted Answer

Yes, Lessorio generates GST-compliant invoices with proper GSTIN, SAC code, and tax breakdowns for commercial properties.

Question 31

Does it help with TDS compliance?

Accepted Answer

Yes, Lessorio tracks TDS deductions by tenants, generates Form 26QC data, and helps you reconcile with Form 26AS.

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